Alerts for Route and Incoming Configurations

Table of contents

  • Introduction
  • Alerts in Alumio. The “Alert when a specified status occurs during execution” option
  • The “Alert when no new tasks are created during a predefined timespan” option

Introduction

When incoming configuration and route are running, sometimes an error occurs. Any errors normally abort the running process. If an error happens between an Incoming configuration or a Route, no tasks will be created. If the error occurs in an Outgoing process, the task will fail.

This error occurs for various reasons, and to handle it, you need to identify the error based on what error message appears. For faster handling, you certainly need a notification when this happens.

Alerts in Alumio. The “Alert when a specified status occurs during execution” option

Alumio has a feature to send you those notifications as emails. Some of the options you can use for notifications are:

  • Incoming configuration:
    • Alert when an error occurs during execution.
    • Alert when no new tasks are created within a predefined time span.
  • Route:
    • Alert when a specific status occurs during execution.

In this guide, we will show you how to configure those features:

Step 1: Navigate to Integrations → Routes and open your route configurations.
Step 2: Navigate to the Alerts tab.
Step 3: Create new Alert configurations by hitting the “Add Alert” button.
Step 4: Fill in the “Name” field.
Step 5: Select the alert type in the “Settings” field. Currently, Alumio only supports Alert when a specified status occurs during execution for route alerts.
Step 6: Fill in the “Email interval in the minutes” field - it means the alert will be sent every X minutes when there is an error.
Step 7: Fill in the “Group notifications per” field with the number of errors in a group.
Step 8: Fill in the “Email addresses” fields with the email addresses where the alert should be sent.
Step 9: Select the specific Statuses of the tasks that need to be sent in the alerts.
Step 10: Save the configuration.


The “Alert when no new tasks are created during a predefined timespan” option

The “Alert when no new tasks are created within a predefined time span” option allows you to monitor integrations and receive notifications when no tasks are created for a certain period. With the scheduling feature, you can define specific time windows when the alert should be disabled, helping prevent unnecessary alerts during expected inactivity (for example, at night or during weekends).

Guide

Step 1: Go to the Incoming configuration where you want to configure the alert and select Alert when no new tasks are created within a predefined time span.

Step 2: Open the Timing tab in the alert settings to configure when the alert should be active or disabled.

Step 3: Check Set time window when to disable this alert. When enabled, the alert will not be triggered during the specified time window.

Step 4: Choose the appropriate Timezone for the schedule to ensure the alert timing matches your operational hours.

Step 5: In Starts on, select the date and time when the alert should begin to be disabled.

Step 6: In Ends on, select the date and time when the alert should become active again.

Step 7: The system will automatically calculate and display the Duration of the disabled alert period.

Step 8: Choose how often the time window should occur using the Frequency dropdown (for example, once or recurring).

Step 9: Save the alert settings to apply the schedule. The inactivity alert will now only trigger outside the defined time window, helping reduce false alerts during expected downtime.